Modern Slavery Statement for Soho Cleaners

Soho Cleaners is committed to operating with integrity, fairness, and respect for human rights across every part of our business. This Modern Slavery Statement sets out the steps we take to prevent modern slavery, forced labour, child labour, and human trafficking in our operations and supply chain. We recognise that the cleaning sector can present higher-risk conditions, particularly where vulnerable workers, subcontracting, or temporary labour are involved. For this reason, we maintain a zero-tolerance policy toward any form of exploitation.

Our Commitment

We expect all employees, contractors, and suppliers to act ethically and to uphold the same values that guide Soho Cleaners. Our approach is based on prevention, accountability, and continuous improvement. We do not knowingly engage with any business partner that uses coercion, withheld wages, excessive working hours, document retention, or any other practice associated with modern slavery. Where risk is identified, we take immediate action to investigate, remediate, and, when necessary, end the relationship.

Policies and Responsibilities

Senior management has overall responsibility for ensuring compliance with this statement. Our internal policies cover recruitment, fair pay, working hours, and respectful treatment of workers. We require managers to remain alert to warning signs such as restricted movement, unexplained deductions, unsafe accommodation arrangements, or workers who appear unable to speak freely. Each of these indicators is treated seriously and escalated without delay.

We also provide regular training so that staff can recognise risks linked to modern slavery and understand how to respond appropriately. Training is tailored to roles with supplier-facing responsibility, including procurement and operations. In addition, we expect labour providers to maintain accurate records, lawful employment practices, and transparent terms of engagement. These requirements help us reinforce a culture where exploitation is neither ignored nor accepted.

Supplier Due Diligence and Audits

Supplier screening is an essential part of our preventive framework. Before entering into a new relationship, we assess the supplier’s ownership structure, labour practices, wage controls, and use of subcontractors. Existing suppliers may be reviewed through periodic supplier audits, document checks, and site visits where appropriate. These audits are designed to identify potential risks early and to confirm that employment practices meet legal and ethical standards.

If a supplier fails to meet our requirements, we may ask for corrective action, increase monitoring, suspend orders, or terminate the relationship depending on the severity of the issue. We also encourage suppliers to carry out their own due diligence on their workforce and sub-tier providers. Our expectation is that each partner in the supply chain shares responsibility for preventing modern slavery and protecting worker dignity.

Reporting Channels All workers and suppliers are encouraged to report any concern, suspicion, or breach related to exploitation, coercion, or unsafe labour practices. Reports may be made through internal management routes or via designated safeguarding procedures. Concerns can be raised confidentially, and they will be handled promptly, discreetly, and without retaliation. We make it clear that anyone who raises a genuine concern in good faith will be supported, not punished.

When a report is received, we assess the facts, preserve relevant information, and decide whether further investigation, external support, or urgent intervention is required. If there is evidence of harm to workers, we prioritise their safety and wellbeing. Our response may include cooperation with appropriate authorities, strengthening controls, or reviewing supplier eligibility. This process is intended to ensure accountability while maintaining respect for all parties involved.

Annual Review and Continuous Improvement

This statement is reviewed annually to ensure it remains effective, relevant, and aligned with legal expectations. The review considers audit findings, reported concerns, training completion, supplier performance, and any changes in our operational model. Where gaps are identified, we update our controls and strengthen our prevention measures. Our goal is not only compliance, but the active reduction of modern slavery risk throughout the Soho Cleaners supply chain.